Privacy Policy

Privacy Policy

This Privacy Policy describes how ziellajewellery.com (referred to as "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store.

Information We Collect

When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect information if you contact us for customer support. This includes:

  • Device information (browser version, IP address, time zone, cookie data).
  • Order information (name, billing address, shipping address, payment details, email address).
  • Customer support communications sent via email.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Sharing with Third Parties

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, such as Shopify (our e-commerce platform), payment processors, and shipping/fulfillment partners. We do not sell your personal data.

Your Rights

If you are a resident, you may have rights to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at contact@ziellajewellery.com.